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EXPERT SPEAKERS

Sharing Knowledge about emerging trends and innovative solutions

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500+ ATTENDEES

10+ PRESENTERS

10 topic stages

Main Stage

Our Expert Speakers

Prashant Patel - Global Strategic Sourcing Leader - GE-Vernova
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Prashant Patel

Global Strategic Sourcing Leader - GE-Vernova

Naveen Srivastava - Head of Supply Chain, QA and Special Project - Jubilant Foodworks Limited (International Business) (2)
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Naveen Srivastava

Head of Supply Chain, QA & Special Project - Jubilant Foodworks

Rahul Poddar - Head – Procurement - Nestle
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Rahul Poddar

Head – Procurement - Nestle

Deepak  Aggarwal - Head Strategic Sourcing - Bajaj Electricals Ltd
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Deepak Aggarwal

Head Strategic Sourcing - Bajaj Electricals

Neeraj Sachdev - President and CPO - Uno Minda
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Neeraj Sachdev

President and CPO - Uno Minda

Pran Raj - VP- SCM - Devyani International
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Pran Raj

VP - SCM - Devyani International

Mohan Kumar - Section Head Procurement - Hero Motocorp
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Mohan Kumar

Section Head Procurement - Hero Motocorp

Kunwardeep Sharma - Head SCM - AFCONS Infrastructure Limited
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Kunwardeep Sharma

HEAD – SCM (Project- DC07) - AFCONS Infrastructure

RAJIB KUMAR ROY - CHIEF PROCUREMENT & SUPPLY CHAIN OFFICER - HPCL Mittal Energy Ltd
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Rajib Kumar Roy

CHIEF PROCUREMENT & SUPPLY CHAIN OFFICER - HPCL Mittal Energy

Surender Kumar Narwal - Head Procurement - Haldiram Snacks Food Pvt. Ltd
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Surender Kumar Narwal

Head Procurement - Haldiram Snacks Food Pvt. Ltd

Sachin Sharma - Head Procurement - Godfrey Phillips India
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Sachin Sharma

Head Procurement - Godfrey Phillips India

Rahul Gupta - Senior General Manager (multiple business units) – Procurement and Supply Chain Management - Havells India Ltd
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Rahul Gupta

Sr. GM (multiple business units) – Procurement and Supply Chain Management - Havells India

Mayur Chabra - Head Supply Chain - JK Cement
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Mayur Chhabra

Head Supply Chain - JK Cement

S.K. RANKA - Head Procurement - Maharashtra Seamless Ltd_
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S.K. RANKA

Head Procurement - Maharashtra Seamless

Bhawna Billa - Category Head - Freight and logistics procurement  - Mc Cain Foods
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Bhawna Billa

Category Head - Freight and logistics procurement - McCain Foods

Mahesh Gupta - Head Supply Chain - DS Group
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Mahesh Gupta

Head Supply Chain - DS Group

Nitin Dangri - Head SCM - Imperial Auto
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Nitin Dangri

Head SCM - Imperial Auto

Bharat Bhushan Rathi - Head of Supply Chain - Mankind Pharma Ltd
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Bharat Bhushan Rathi

Head of Supply Chain - Mankind Pharma

Raj K Mishra - Chief Procurement Officer - Jindal Stainless
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Raj K Mishra

Chief Procurement Officer - Jindal Strategic Ventures

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FAQS

Contact centers are rapidly changing and becoming more digital to meet evolving customer expectations for quick, efficient service. Advances in technology, such as AI, chatbots, and cloud solutions, enable personalised, seamless interactions and 24/7 support, improving operational efficiency and enhancing the overall customer experience.

  • Enhancing Service Quality and Efficiency
  • Multi-Channel Support Strategies
  • Employee Training and Motivation in Customer Service
  • Proactive Customer Service Strategies
  • Using Technology for Service Improvement
  • Best Practices in Customer Service

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast