EXPERT SPEAKERS

Sharing Knowledge about emerging trends and innovative solutions

500+ ATTENDEES

10+ PRESENTERS

10 topic stages

Main Stage

Our Expert Speakers

Pankaj Rai

Vice President – Operation - Pahwa Group

Gaurav Guha

Principal Advisor: AI Procurement Strategy - Aerchain

Ambadas Choudhari

CTO (iDTC) - Intellect Design Arena

Rajib Kumar Roy

CHIEF PROCUREMENT & SUPPLY CHAIN OFFICER - HPCL Mittal Energy

Raj K Mishra

Chief Procurement Officer - Jindal Strategic Ventures

Neeraj Sachdev

President and CPO - Uno Minda

Sudhir Gupta

Head of Global Procurement - ITC Hotels

Sachin Apte

Chief Procurement Officer - Welspun Steel and Pipe Group

Rajnish Malik

AGM – Procurement - Namaste India Foods

Prashant Patel

Global Sourcing Leader - GE-Vernova

Yogesh Mahajan

Chief Procurement Officer - SAEL

Lt Col Ankur Batra

Joint Director (Organisation Structure) - Indian Army

Somali Jaiswal Sharan

Associate Director Global Supply Chain - Carrier HVAC

Manoj Kumar

Chief Supply Chain Officer - Amber Enterprises India

Ajay Singh

Chief Supply Chain Officer - Hindustan Platinum

Sachin Sharma

Head Procurement - Godfrey Phillips India Limited

Surender Kumar Narwal

Head Procurement - Haldiram Snacks Food Pvt. Ltd

Rahul Poddar

Head – Procurement - Nestle

S.K. RANKA

Head Procurement - Maharashtra Seamless

Sumit Kumar

Head Procurement & Sourcing - HPL Electric & Power Ltd

Rahul Gupta

Head Procurement - Multiple Business Units - Havells India

Mohan Kumar

Section Head Procurement - Hero Motocorp

Tanmaya Kumar Pradhan

Head – Logistics - Reliance Industries - Bio Energy Division

Deepak Aggarwal

Head Strategic Sourcing - Bajaj Electricals

Bharat Bhushan Rathi

Head of Supply Chain - JK Papers

Kunwardeep Sharma

HEAD – SCM (Project- DC07) - Afcons Infrastructure Ltd

Naveen Srivastava

Head of Supply Chain, QA & Special Project - Jubilant Foodworks Limited (International Business)

Kamaljeet Singh

Head Supply Chain – Jakson Solar Cells and Modules

Mahesh Gupta

Head Supply Chain - DS Group

Mayur Chhabra

Head Supply Chain - JK Cement

Jitendra Narayan Choudhary

Head Supply Chain - NTPC GE Power Services

Vinay Kumar Bhusari

CGM & VP (Contracts & Procurement) - Petronet LNG

Pran Raj

VP - SCM - Devyani International

Nitin Dangri

DGM-SCM - Imperial Auto

Bhawna Billa

Category Head - Freight and logistics procurement - McCain Foods

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Contact centers are rapidly changing and becoming more digital to meet evolving customer expectations for quick, efficient service. Advances in technology, such as AI, chatbots, and cloud solutions, enable personalised, seamless interactions and 24/7 support, improving operational efficiency and enhancing the overall customer experience.

Enhancing Service Quality and Efficiency
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