EXPERT SPEAKERS
Sharing Knowledge about emerging trends and innovative solutions
Our Expert Speakers
Ranganathan Vaidyanathan Iyer
CIO
JBM Group
Anjali Desai
VP & Business Head
Zaggle
Soma Sekhar
Vice President - Research
TransGraph Consulting
Biju Varghese
EVP - Business (APAC)
eMudhra Ltd
Naman Sethi
CEO
Just Procure
Pankaj Rai
Vice President – Operation
Pahwa Group
Gaurav Guha
Principal Advisor: AI Procurement Strategy
Aerchain
Ambadas Choudhari
CTO (iDTC)
Intellect Design Arena
Rajib Kumar Roy
Chief Procurement & Supply Chain Officer
HPCL Mittal Energy
Raj K Mishra
Chief Procurement Officer
Jindal Strategic Ventures
Neeraj Sachdev
President and CPO
Uno Minda
Sudhir Gupta
Head of Global Procurement
ITC Hotels
Sachin Apte
Chief Procurement Officer
Welspun Steel and Pipe Group
Rajnish Malik
AGM – Procurement
Namaste India Foods
Prashant Patel
Global Sourcing Leader
GE-Vernova
Yogesh Mahajan
Chief Procurement Officer
SAEL
Lt Col Ankur Batra
Joint Director (Organisation Structure)
Indian Army
Somali Jaiswal Sharan
Associate Director Global Supply Chain
Carrier HVAC
Manoj Kumar
Chief Supply Chain Officer
Amber Enterprises India
Ajay Singh
Chief Supply Chain Officer
Hindustan Platinum
Sachin Sharma
Head Procurement
Godfrey Phillips India Limited
Surender Kumar Narwal
Head Procurement
Haldiram Snacks Food Pvt. Ltd
Rahul Poddar
Head – Procurement
Nestle
S.K. RANKA
Head Procurement
Maharashtra Seamless
Sumit Kumar
Head Procurement & Sourcing
HPL Electric & Power Ltd
Rahul Gupta
Head Procurement - Multiple Business Units
Havells India
Mohan Kumar
Section Head Procurement
Hero Motocorp
Tanmaya Kumar Pradhan
Head – Logistics - Reliance Industries
Bio Energy Division
Deepak Aggarwal
Head Strategic Sourcing
Bajaj Electricals
Kunwardeep Sharma
HEAD – SCM (Project- DC07)
Afcons Infrastructure Ltd
Naveen Srivastava
Head of Supply Chain, QA & Special Project
Jubilant Foodworks Limited (International Business)
Kamaljeet Singh
Head Supply Chain
Jakson Solar Cells and Modules
Mahesh Gupta
Head Supply Chain
DS Group
Mayur Chhabra
Head Supply Chain
JK Cement
Jitendra Narayan Choudhary
Head Supply Chain
NTPC GE Power Services
Vinay Kumar Bhusari
CGM & VP (Contracts & Procurement)
Petronet LNG
Pran Raj
VP - SCM
Devyani International
Nitin Dangri
DGM-SCM
Imperial Auto
Bhawna Billa
Category Head - Freight and logistics procurement
McCain Foods
Shape the Future of Work at the India Procurement Summit 2026
FAQS
Contact centers are rapidly changing and becoming more digital to meet evolving customer expectations for quick, efficient service. Advances in technology, such as AI, chatbots, and cloud solutions, enable personalised, seamless interactions and 24/7 support, improving operational efficiency and enhancing the overall customer experience.
- Enhancing Service Quality and Efficiency
- Multi-Channel Support Strategies
- Employee Training and Motivation in Customer Service
- Proactive Customer Service Strategies
- Using Technology for Service Improvement
- Best Practices in Customer Service
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast